Terms and Conditions

Please make a note of my T&Cs when making your appointment.

Booking Policy

In order to confirm and secure your appointment, a full upfront payment will be required. Please note that deposits and pre-payments not used within 6 months will expire.


Prior to your first appointment I will require your full Medical History and knowledge of your current medication (if any). A Medical History form will be emailed to you along with your booking confirmation. Please ensure you complete the Medical History form as soon as you get it, otherwise you may be refused the treatment on the day. All treatment times include health consultation, preparation, Reflexology treatment and aftercare advice.


Reflexology is a non-invasive and generally safe complementary health therapy. However, there are a few conditions where it would not be suitable. You must let me know if there are any changes to your medical record. Please ensure that there isn’t any reason why you might not be able to go ahead, such as any new medical conditions, or changes to medication.


Out of courtesy to the therapist and other clients, a minimum of 48-hour notice is required for all cancellations, rescheduling and modifications of your appointments. Your wellbeing and time are valuable and so are ours. Appointments that are not attended on time, rescheduled or cancelled within 48 hours of the appointment time will result in all payments received being non-refundable. Reservations made within a 48-hour period cannot be changed or cancelled.


Where possible, please arrive five minutes before your appointment start time. For late arrivals, the length of your treatment will be adjusted accordingly, to allow us to finish on time, in consideration of my next client. If you do not show up for your appointment, the full cost will be charged.


If you have purchased a course of 5 treatments, it will be valid for 5 months from the date of purchase. The pack is valid for in clinic 50 minutes treatments only.


Promotions and discounts are not to be used alongside any other promotional offer.


Delivery methods:

  • eVoucher: your Voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address. This method is free of charge.

There are no restrictions on when your Voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.

You (or your recipient) will receive an email containing the Voucher ready to be downloaded and/or printed.

You have the option to display or not the value on the recipient Voucher. After placing your order you will receive a confirmation email that includes your order details.

If you have specified a Voucher recipient email address other than yourself you will receive a notification to confirm when the Voucher has been sent by email to your specified recipient.

Usage terms:

  • Kindly notify me at time of booking that the Voucher is to be used, and present it on arrival.
  • Vouchers are non-refundable and no refund is available for part-use.
  • Vouchers cannot be used in conjunction with any other offer and are non-transferable.
  • Vouchers are valid for 6 months, and advance booking is necessary.


Anyone under the age of 18 must be accompanied by an adult and have a signed consent form.


Please note that I am not a Doctor. Any lifestyle advice given is based on my professional opinion, and on the information that you have provided during the consultation process. It is usually safe to have Reflexology alongside conventional medicine, but if you are currently having any medical treatment and you feel you need professional medical advice, please consult your Doctor before booking an appointment.

Get in touch

For bookings and enquiries, please don't hesitate to get in touch with me using my secure and confidential online contact form or send an email to info@holisticrainbows.com.

Please note:

In order to confirm and secure your reservation, a full pre-payment will be required.

A minimum of 48-hour notice is required for all cancellations, rescheduling and modifications of your appointments.

For full Terms and Conditions please click here.

My locations

Home visits: I also offer private consultation and treatment throughout London. Areas include, and are not restricted to, Belgravia, Battersea, Canary Warf, Chelsea, Covent Garden, Fitzrovia, Greenwich, Holland Park, Kensington, Knightsbridge, Marylebone, Mayfair, Notting Hill, Pimlico, St. James's, Victoria, Westminster.

To find out more or to enquire about bookings please get in touch.

Fees & availability

  • The Lanesborough Club & Spa - The treatment price includes the access to the Spa, for a pure moment of relaxation and pleasure. For info and bookings please visit their website.
  • Belgravia, Marylebone and Monument Light Centre - Initial consultation & treatment £100 (60 mins). Follow ups: £95 (50 mins), £75 (30 mins), £120 (80 mins). Packages with discounted prices are available.
  • Home visits - £120 (60 mins), £140 (90 mins).

Refer a friend promotion:

Get an exclusive £5 off your next treatment when you refer a friend. There is no limit to the number of friends you can recommend.

Reflexology Gift Voucher:

Gift yourself some self-care or indulge someone special with the Gift of Reflexology. Please send an enquiry through my contact form to purchase.

Please make a note of all the T&Cs before making your appointment.